Everyone in attendance at the meeting has a role to play. Let's look at the roles and what is expected from them.
Chair's Role
The most important role at the meeting is the chair. We have previously covered the chair's activities in the preparation of the meeting.
You can click here to read "Effective Chair Preparation."
During the meeting the chair needs to control the meeting. The chair should refrain from being biased and should not show favoritism or opposition against anyone. The chair can guide the discussion to the best course of action based on his/her opinion, but it should be done without stifling any of the members.
The chair also needs to control the members when there are interruptions or if things get heated. The meeting should not be a venue for hot debate or to vent frustrations. Also, if the talk starts to digress the chair can get everyone back on topic.
The chair is the facilitator of the meeting. In order for a successful meeting, the chair should:
- Ask and define questions
- Exam issues
- Evaluate suggestions
- Suggest solutions
- Encourage participation
- Make participants feel comfortable
Participant's Role
Each participant should be active in the meeting. This does not necessarily mean they need to talk throughout the meeting, but when called upon or when a comment should be made, they should do so. The more contributions that are made, the more ideas can flow and this can result in more productivity during the meeting. Also, it enables feedback from the other participants.
If you feel you need to interrupt, do it in a positive manner. Start with, "
I am sorry to interrupt, but I should add..." Also, try to say something positive, rather than all negative. "
Excuse me for interrupting, but I understand what you meant, but that plan will not work for this project."
Be sure not to let things get personal. Things can turn ugly quickly. Don't say mean things or feel that you need to be overly critical. Constructive criticism is always accepted, but do it in a manner not to offend or sound rude.